CCOC OFFICE

227 Front St E, Toronto ON, M5A 1E8

Registrar & Operations Coordinator
Alice Norton-Bell
registrar@canadianchildrensopera.com
416-366-0467 ext 103

OFFICE HOURS

Monday to Friday – 9 AM to 5 PM
Saturday and Sunday – CLOSED

REHEARSALS

St Clement’s Church

70 St Clements Ave, Toronto ON, M4R 1H2

2022/2023 TUITION AND FEES

MID-SEASON REGISTRATION (JANUARY 16, 2023 – JUNE 19, 2023)

step one: how to register

Now that you have auditioned (unless registering for Butterfly Chorus) and been placed in a chorus you will soon be sent an email with a unique link to our registration form. The form will automatically populate your first name, last name, and email. 

If the information listed on the form is NOT correct, click on the text line above the registration form title that says “Please click here if that’s not you” and update the form with the correct information. 

You will then be asked to provide your child’s first name, last name, and date of birth. This will ensure that the registration updates your child’s file in the CCOC’s system at the same time as yours. The Birthday is selectable by drop down menu on most browsers, however if this doesn’t work on your browser you will have to scan back through all the months and years until you get to their birthday. We apologise for this inconvenience.

If you make a mistake or need to change something during the registration process, you can go ‘back’ or restart and it will automatically populate your information.

The process will go through four key steps:

1. Confirming your information and connecting your child’s account to yours.
2. Confirming the choir your child is to be registered in for the new season.
3. Costs and additional purchases, i.e. t-shirts and/or books, discounts, etc.
4. Payment options.

If you have more than one child registering for the CCOC, you will need to fill a separate registration form for each child.

step two: payment options

You will have three payment options to choose from for your Membership Fee. Our online system accepts all three major credit cards: MasterCard, VISA and American Express.

1. Pay in full – select this if you wish to pay your registration in full.

2. Installment billing – the system will divide your payment into two-equal installments. The first installment will be processed immediately; the second installment will be processed 60 days from your first payment. Please note that when you choose this option, the total will still appear as the full amount at the end when you are entering your credit card information, but on the back end the system only charges the first installment at the time of registration.

3. $100 Deposit (includes $20 non-refundable administration fee) – Select this option to:

• Set up installment billing for up to four monthly or bi-monthly payments (this option only applies to those registering for the full 22.23 season).
• Set up a different payment option, i.e. cheque or e-transfer (though for audit purposes, we strongly recommend and request payment by credit card).
• Apply for a bursary if you foresee that you will need financial assistance for tuition (see Bursary Assistance section).

step three: confirmation

Once you have completed the registration process, the system will automatically send you a confirmation email. This email will confirm your child’s name and choir for which they are now registered. Please double check to make sure the information is correct. If you notice a problem or need to make a change, please contact the CCOC Registrar & Operations Coordinator at registrar@canadianchildrensopera.com.

This confirmation email is your official receipt and proof of payment, please retain it for your records.

step four: required supplementary forms

• Media Release Consent Form     
• Membership Agreement              

Submitting these forms along with registration information and payment completes your enrollment!

refund policy

To ensure financial security of the organization the CCOC has a strict refund policy.

Families needing to withdraw from programming before Thanksgiving (October 10, 2022), will be partially refunded, less a 25% administration fee.

No refunds or cancellations of scheduled payments will be given after Thanksgiving.

Please review the full refund policy in the CCOC Handbook.

ADDITIONAL INFORMATION

CCOC HANDBOOK

The CCOC Handbook outlines the CCOC’s policies and explains the operations of the organization. We encourage all families to read through it to familiarize themselves with the CCOC! Please note that we are currently in the process of updating the CCOC Handbook, some sections are slightly out of date. 

2022/2023 REHEARSAL SCHEDULE AND CALENDAR OF ACTIVITIES

We’re excited for all the activities in store for our choristers this season! We hope the CCOC calendar for the 2022/2023 season helps you in planning your child’s/children’s activities.

parent volunteer requirements & voting membership

The enthusiastic cooperation and participation of families in CCOC activities is essential to the success of the organization. The world-class arts education and unique opportunities for professional experience your chorister receives at CCOC is not possible without ongoing hands-on support from each of our families as volunteers and fundraisers. Tuition alone only covers 30% of the cost of the program, with the remaining 70% covered by grants and our own CCOC community fundraising efforts, such as our Bingo Program.

We have a mighty but very small staff to execute all of the roles and tasks required to run the organization, so we look to our parents and caregivers for help running rehearsals, producing concerts or opera productions, supervising choristers backstage at the Canadian Opera Company (PC families only), and general office support. Simply put, we need your help in growing our capacity and supporting our annual activities!

In 2022/2023 we’ve launched the Volunteer Program in which our families are being asked to earn 20 volunteer credits (10 for those who register mid-season) throughout the season. If familes cannot, or would rather not, contribute their time they are asked to contribute a donation in the amount of roughly 20% of their chorister’s tuition at the end of the year.

Learn more about the parent volunteer program and requirements by visiting our Volunteer Program page, reading through the CCOC Handbook, and reaching out to info@canadianchildrensopera.com with any questions!

Also, as per our Incorporation By-Laws, every family of an active CCOC chorister becomes a VOTING MEMBER of the organization. This Voting Membership privilege is based solely on the chorister’s membership status. It is a one-year term, renewed annually with the chorister’s membership. Once the chorister graduates or leaves the program, the voting status is automatically revoked/terminated.

The privilege of this status is that ONE parent of the chorister, per family, will be invited to attend the CCOC’s Annual General Meeting (AGM) to approve the annual budget and plan; elect the directors and officers of the Board; and accept the Audited Financial Statements and approve the Auditors for the next fiscal year.